FAQ

Q: How do I access my tickets?

A: Formula 1 Lenovo United States Grand Prix 2023 Grandstand and General Admission tickets are mobile and managed in the Circuit of The Americas app, which is available in the Apple App Store and Google Play for Android. Hospitality tickets will ship to customers beginning in September 2023. 


Q: When can I expect to receive my tickets?

A: Circuit of The Americas tickets can be accessed in the Circuit of The Americas app beginning 30 days from race day. 


Q: Will my tickets be mailed to me?

A: No, Grandstand and General Admission tickets for the Formula 1 Lenovo United States Grand Prix 2023 are mobile only and can be accessed in the Circuit of The Americas app on any smartphone. Hospitality tickets will be shipped to customers beginning in September 2023.


Q: When will I receive more information about my hotel accommodations?

A:  By purchasing a COTA Travel package you have confirmed hotel reservations in Austin at the designated property in your package. More information about your hotel accommodations will be distributed beginning fall 2023 from travel@thecircuit.com

     

Q: When will I receive my shuttle passes?

A: Circuit of The Americas shuttle passes can be accessed in the Circuit of The Americas app beginning two (2) weeks from race day. 


Q: Can I change the guest name on my hotel room reservation?

A: Yes, you will be able to make name changes to your hotel reservation up until October 16, 2023 (subject to change). After this date, contact your hotel property to request a name change by providing your hotel confirmation number. 


Q: Can I secure more than one hotel room reservation?

A: If you are looking for support with additional hotel accommodations, please contact travel@thecircuit.com