FAQ

Q: How do I access my tickets?

A: Formula 1 Pirelli United States Grand Prix 2024 tickets are mobile and managed in the Circuit of The Americas app, which is available in the Apple App Store and Google Play for Android. 


Q: When can I expect to receive my tickets?

A: Circuit of The Americas tickets can be accessed in the Circuit of The Americas app beginning 30 days after purchase. 


Q: Will my tickets be mailed to me?

A: No, All tickets for the Formula 1 Pirelli United States Grand Prix 2024 are mobile only and can be accessed in the Circuit of The Americas app on any smartphone. 


Q: When will I receive more information about my hotel accommodations?

A:  By purchasing a COTA Travel package you have confirmed hotel reservations in Austin at the designated property in your package. More information about your hotel accommodations will be distributed beginning August 2024 from travel@thecircuit.com

 

Q: When will I receive my shuttle passes?

A: Circuit of The Americas shuttle passes can be accessed in the Circuit of The Americas app beginning 30 days prior to the event date. 


Q: Can I change the guest name on my hotel room reservation?

A: Yes, you will be able to make name changes to your hotel reservation up until October 17, 2024 (subject to change). After this date, contact your hotel property to request a name change by providing your hotel confirmation number. 


Q: Can I secure more than one hotel room reservation?

A: If you are looking for support with additional hotel accommodations, please contact travel@thecircuit.com