Q: How do I access my tickets?

A: Formula 1 United States Grand Prix 2023 Grandstand and General Admission tickets are mobile and managed in the Circuit of The Americas app, which is available in the Apple App Store and Google Play for Android. Hospitality tickets will ship to customers beginning in September 2023. 

Q: When can I expect to receive my tickets?

A: Circuit of The Americas tickets can be accessed in the Circuit of The Americas app beginning 30 days from race day. 

Q: Will my tickets be mailed to me?

A: No, Grandstand and General Admission tickets for the Formula 1 United States Grand Prix 2023 are mobile only and can be accessed in the Circuit of The Americas app on any smartphone. Hospitality tickets will be ship to customers beginning in September 2023.

Q: When will I receive more information about my hotel accommodations?

A:  By purchasing a COTA Travel package you have confirmed hotel reservations in Austin at the designated property in your package. More information about your hotel accommodations will be distributed beginning July 2023 from travel@thecircuit.com. 

     

Q: When will I receive my shuttle passes?

A: Circuit of The Americas shuttle passes can be accessed in the Circuit of The Americas app beginning 30 days from race day. 

Q: Can I wait until tickets go on sale and then book my accommodations separately?

A: Yes, however this will be your best opportunity to secure tickets to the race as we expect a significant amount of demand for the general ticket on-sale. It is not guaranteed that you’ll get tickets through that on-sale.

• The shuttle passes and the Observation Tower experience are only being offered through these travel packages.
• Because COTA has secured a significant amount of rooms at a preferred rate you will almost certainly end up paying more by buying tickets and hotels separately than if you purchase a travel package.

Q: Can I change the guest name on my hotel room reservation?

A: Yes, you will be able to make name changes to your hotel reservation up until September 30, 2023 (subject to change). After that date, COTA Travel will advise on the process for facilitating hotel reservation name changes.

Q: Can I secure more than one hotel room reservation?

A: If you are looking for support with additional hotel accommodations, please contact travel@thecircuit.com or call +1(512)-655-6300.